FAQs
Top 10 Questions People Ask of an Electronic Repair Company
Whether it’s a cracked phone screen, a sputtering laptop, or a game console collecting dust, at some point we’ve all needed the help of a trusty electronic repair store. But, before entrusting your beloved devices to the hands of a technician, it’s natural to have questions. Here are the top 10 questions people ask of electronic repair stores:
This is undoubtedly the most common question, and understandably so. Repair costs can vary depending on the device, the problem, and the required parts.
We do not offer a free diagnostic but we do apply that payment to the repairs if applicable.
The length of time depends upon the device. Here are a few time estimates:
- Ipads: 24-48 Hours
- Charging Port Replacement (Phones): 2-3 Hours
- Laptop and Gaming PCs can take 24-48 for a diagnostic
If a part has to be ordered to further the diagnostic process it can lengthen the turnaround time.
We guarantee 30-60 days for most repairs. For phones, they cannot come back with scratches or cracks as that voids any warranties.
We do walk the customer through repairs at pickup so that both parties can verify repairs are done and completed to the customer’s satisfaction.
Data loss is a major concern for many, especially with smartphones and laptops containing precious photos, documents, and memories. Reputable repair companies will prioritize data recovery if possible, often offering data backup services before starting repairs.
We accept cash and card only.
We offer high end aftermarket parts and genuine parts. (iPhones are high end aftermarket.)
Laptop/Gaming repairs are usually genuine parts.
Not everyone is tech-savvy, so clear communication is key. A good repair company will explain the problem with your device in simple terms, avoiding technical jargon and ensuring you understand the diagnosis and repair process.
Before making a decision, check our reviews tab, our Google Business Profile or Facebook Business Page to see reviews and testimonials from past customers. This will give you valuable insights into PC Tech Stores’ reputation, quality of service, and overall customer satisfaction.
Yes, we build customized PC gaming consoles to fit your needs as a gamer. Speak with us about the options available as well as the advantages of a customized build.
Yes, fixing gaming consoles like Xbox, Playstation and Switch (Nintendo) is one of our specialties. Let us diagnosis your gaming console issues before you purchase a new device.
Yes, we understand drones are becoming a growing part of the electronics world and are happy to diagnose any issues you are having with your drone. Whether you have issues with brushless motors, flight controller boards or electronic speed controllers, we will get your drone up and running.
Yes, we fix hoverboards. With the industry expected to grow over the next few years, adding additional repair options allows you to use PC Tech Stores as your one stop shop for smartphone, tablet, laptop, desktop, gaming console, drone, and hoverboard repair.
